Maximum number of characters in a message
Each channel has its own rules regarding the maximum number of characters that can be used to write a message. These rules may sometimes differ from those in the consumer app, such as WhatsApp.
✅ Alcmeon always gives you an indication of the number of characters allowed in a response, from the Conversation Page for advisors or from the bot scenario editor.
Here is the maximum number of characters that can be used for each channel:
Platform | Channel | Maximum number of characters |
---|---|---|
AlcmeonChat | Message | Unlimited |
Messenger & Facebook Ratings | 2000 | |
Open posts, Wall comments, Ad comments | Unlimited | |
Direct, Story mentions, Story replies | 1000 | |
Iinstagram Comments, Live Comments | Unlimited | |
Message | 4096 | |
Apple Messages | Message | Unlimited |
Line | Message | Unlimited |
KakaoTalk | Message | 1000 |
Google Business Profile (formerly my Business) | Reviews | 4096 |
Trustpilot | Reviews | Unlimited |
X (Twitter) | Direct message | Unlimited |
X (Twitter) | @mentions | 280 |
Linkedin Comments | Unlimited | |
TikTok | Comments | 150 |